Decision details

Cabinet received a report of the Associate Director of Customer and Corporate Services, Delivery Support Lead, Executive Head of Human Resources and the Intelligence, Performance and Improvement Lead which provided the update of performance for the final quarter of 2022/23 covering:

·        The Council Plan 2022-26 and Delivery Plan 2022-24;

·        The Organisational Development Strategy 2020-24; and

·        Key performance indicators for Q4.

The Mayor introduced the report.  He commented that having attended the recent Local Government Association conference it was apparent that all councils were facing significant pressures with the current cost of living increases, rising inflation and budget constraints.  However, it was impressive the amount this council continued to deliver despite these constraints.  He highlighted some of the key points in the report:

·        The 79 new on-street charging electric vehicle points;

·        The Place Brand narrative, which was included on the agenda;

·        The new crematorium, which had involved working with the neighbouring authorities;

·        The proposals for the new Museum following the successful Heritage Lottery bid;

·        The successful shared services with St Albans and City District Council covering legal services, building control and planning enforcement.

The Mayor invited the Associate Director for Customers and Corporate Services to provide additional information.

The Associate Director commented that it had been a positive quarter.  Performance had improved since the previous quarter.  With regard to the performance targets 28 out of 36 had met or exceeded the target.  Most of the outstanding eight were almost on target and therefore none were a significant cause of concern.  The next presentation to Cabinet would be for the first quarter of 2023/24 and would include the updated and refreshed list of performance indicators.

The Mayor acknowledged the work the Associate Director and Intelligence, Performance and Improvement Lead had put into the development of the new key performance indicators, which had included working with members through Overview and Scrutiny Committee.

RESOLVED –

1.         that Cabinet notes the progress updates within the report relating to:

·        The Council Plan 2022-26 and Delivery Plan 2022-24 (Appendix A)

·        The Organisational Development Strategy 2020-24 (Appendix B)

·        The key performance indicator results for Quarter 4 of 2022/23 (Appendix C)

2.         that the report be presented to Overview and Scrutiny Committee on 19 July 2023.