Issue - meetings
Ombudsman's Annual Letter 2019
Meeting: 19/09/2019 - Audit Committee (Item 14)
14 Ombudsman's Annual Letter 2019 PDF 355 KB
Report of the Group Head of Democracy and Governance
Additional documents:
- Appendix 1 for Ombudsmans Annual Letter 2019, item 14 PDF 174 KB
- Appendix 2 for Ombudsmans Annual Letter 2019, item 14 PDF 26 KB
- Appendix 3 for Ombudsmans Annual Letter 2019, item 14 PDF 16 KB
Minutes:
The committee received a report of the Group Head of Democracy and Governance which included the annual review letter from the Local Government and Social Care Ombudsman.
The Group Head of Democracy and Governance reported that three out of five investigations carried out by the Ombudsman had been upheld. The upheld complaints had been reported to Cabinet. All of the Ombudsman’s recommendations had been fulfilled and lessons had been learnt by the three services.
RESOLVED –
that the report be noted.