Issue - meetings

Issue - meetings

Ombudsman's Annual Letter 2019

Meeting: 19/09/2019 - Audit Committee (Item 14)

14 Ombudsman's Annual Letter 2019 pdf icon PDF 355 KB

Report of the Group Head of Democracy and Governance

Additional documents:

Minutes:

The committee received a report of the Group Head of Democracy and Governance which included the annual review letter from the Local Government and Social Care Ombudsman.

 

The Group Head of Democracy and Governance reported that three out of five investigations carried out by the Ombudsman had been upheld.  The upheld complaints had been reported to Cabinet.  All of the Ombudsman’s recommendations had been fulfilled and lessons had been learnt by the three services.

 

RESOLVED –

 

that the report be noted.


 

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