Agenda and minutes

Agenda and minutes

Contact: Jodie Kloss/Alan Garside  Email: legalanddemocratic@watford.gov.uk

Items
No. Item

17.

Apologies for Absence/ Committee membership

Minutes:

There were no apologies for absence.

 

18.

Disclosures of interest

Minutes:

There were no disclosures of interest.

19.

Minutes

The minutes of the meeting held on 8 November 2016 to be submitted and signed.

 

Copies of the minutes of this meeting are usually available seven working days following the meeting.

 

(All minutes are available on the Council’s website.)

 

Minutes:

The minutes of the meeting held on 08 November 2016 were submitted and signed.

 

20.

Waste and Recycling contract with Veolia pdf icon PDF 54 KB

The Panel will receive a presentation of the Environmental Services Client Manager: Waste, Recycling & Streets. The slides are attached to the agenda.

 

A background paper to the contract is also included.

Additional documents:

Minutes:

The Section Head, Waste, Recycling and Streets gave a presentation on the waste and recycling contract with Veolia.

 

During the presentation he responded to member’s questions as follows:

·        Explained that there had been approximately 150 members of staff when the contract was previously ‘in house’.  He understood that the staff employed on the present contract were paid over the living wage and that none were engaged on zero hours contracts.  He undertook to clarify this and report back to the Panel.

·        Informed the Panel that some residents, who had little space for storing bins on their properties, used the smaller 140 litre commingled bins.  In some instances recycling could be placed in to the old boxes but this was not ideal.

·        Discussed how the council compared to other local authorities in respect of recycling.  Watford had a unique and urban demography - with Stevenage Borough Council being the most similar to Watford.  Councillor Taylor explained that the figures were 2% higher than last year.  However, the large number of flats in the borough caused a challenge with regard to organic waste.  It was difficult to compete with Three Rivers District Council owing to the demographics of Watford.

 

The Chair discussed issues around the frequency of collections and the emptying of bins when they did not contain much waste.  Members suggested other possible collection methods and the Section Head, Waste, Recycling and Streets explained that he was open to consider other approaches.

 

In response to further questions from members; the Section Head, Waste, Recycling and Streets:

·        Clarified that when rubbish was transferred to Veolia they took on the risks.  These risks related to such issues as contamination and whether a vehicle was overloaded for example.

·        Explained that the move from West London to the company Envar (in Cambridge) had enabled compostable waste sacks to be accepted.   Incentives were given to residents to encourage them to use these sacks.

·        Informed the Panel that good practice on planning policy (in respect of commercial premises turned in to domestic properties and the waste implications) had been sought from other councils – although there were limitations on what could be done.  The objective was to get owners to sign up to a particular means of collection.  The intention was to seek a robust planning policy; such as in relation to high rise properties.  He advised that a high rise property was defined as having in excess of five floors.  He added that there were many homes in multiple occupation in Watford, and the council was looking to work with other local authorities to identify the best collection methodologies.

·        Advised that residual waste comprised of items that could not be recycled; and went to landfill for example.

·        Explained that the council was supportive of any measures to encourage manufacturers to make all plastic recyclable.  Environmental Services constantly looked at ways of reinforcing messages – such as with supermarkets.

·        Clarified that it was appropriate to put used tea bags in to composted waste.

·        Advised how cardboard waste  ...  view the full minutes text for item 20.

21.

OSSP Performance Report Quarter 2 2016-17 pdf icon PDF 1 MB

  • View the background to item 21.

Report of the Partnerships and Performance Section Head

 

The Panel is asked to note and comment on the performance of the identified outsourced service indicators at the end of quarter 2 (2016/17).

 

Minutes:

 

 

The Partnerships and Performance Section Head introduced the report and went through the various sections.  In response to questions from members; the Partnerships and Performance Section Head and Section Head, Waste, Recycling and Streets:

·        Explained that the council had a good relationship with Veolia.  The Section Head, Waste, Recycling and Streets spoke daily with the contract managers and there was a regular diary of meetings with Veolia staff (and with rigorous finance meetings).

·        Clarified that prosecutions for fly posting could only take place when the actual posting was witnessed.  A current scrap metal fly posting issue was discussed and it was explained that it was satisfactory for some posters in relation to fairs and circuses to be displayed.  The officers discussed matters in relation to a fly posting task group involving planning services, and emphasised that Watford dealt with illegal fly posting robustly (as compared to some other areas) – albeit legal procedures were complicated.

·        Clarified, in relation to item ES4 in the report (levels of litter), that a lower figure was good for that indicator.  It was explained how work was conducted with various businesses seeking to ensure that their litter was cleared – although legislation placed the onus on the business to do so in these circumstances.  The Watford Bid Team could be asked to look further in to this issue.

·        Explained, with regard to item ES8 in the report (waste, street and parks complaints), that the figures related to individual complaints escalated to the Client Team when the complainant was not satisfied with the Veolia response.  The escalation process was explained and a paper circulated to members in this regard.  Councillor Taylor commented that the table gave a comparison of performance over time – with a trend that the service was improving.   The officers outlined how the condition of a street was assessed after it had been cleaned.

·        Confirmed that the pop up toilets were still available in the High Street.

·        Undertook, with regard to item LC4 in the report (number of complaints and compliments at the Woodside Leisure Centre), to establish the accuracy of the apparent low level of complaints.

·        Undertook, in relation to item LC6 in the report (throughput at the Central Leisure Centre that were concessions), to discuss the matter with SLM to ensure they had a consistency of approach.

·        Undertook, with respect to item LC7 in the report (Central Leisure Centre membership), to raise with SLM whether the number of women only swimming sessions were sufficient and to discuss the apparent lack of ethnic minority group membership at the centre.  Councillor Taylor explained that he had spoken about the women only swimming issue with the Corporate, Leisure and Communities Section Head and it would appear that at some sessions the participants were on occasion talking as opposed to swimming - and that all sessions were not fully subscribed.  He had asked for more information on the subscription levels.

·        Undertook to establish whether there was any relationship between the number of complaints increasing at  ...  view the full minutes text for item 21.

 

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