There are currently approximately 250 laptops deployed across both councils. The current model is end of life and in addition, is extremely cumbersome and not really practical for an increasingly mobile/flexible workforce. Additionally there is no method of managing application deployment and an immature approach to the device builds. The ICT service struggles to provide a rapid deployment service.
The objective is to move to a completely digital, paperless and mobile (as much as possible) environment. This raises the potential to approximately 600 laptops being required over the next 1-3 years.
This contract is needed to enable the purchase and deployment of these devices. The strategic requirements of the contract are:
• Consistent, supportable image across the estate
• Rapid deployment ability for services, where this is a requirement
• Effective break/fix options and service
• Application packaging and deployment solution in place
• Consistent makes/models of kit across the estate
• Buy-back of existing kit
On 10 September 2018 Cabinet agreed:
That Cabinet delegate responsibility for the award of contracts for the WAN, Unified Communications and Personal IT equipment to the Head of Service Transformation in consultation with the Portfolio Holder for Resources and Customer Service.
The Portfolio Holder for Resources and Customer Services has been consulted on this decision.

To award a call off contract for the provision, support and maintenance of personal IT equipment to Phoenix Software for an initial term of five years with option to extend by a further two years for a maximum contract value of £600,000.